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Telecaller

Mangaluru
Full-Time
Junior: 1 to 3 years
Posted on Dec 19 2023

About the Job

Skills

Knowing all the details of the product or service offerings.
Regularly updating and obtaining the lists of individual contact detail
Keep record of every customer interaction and sales activities.
Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
Having the capability to receive critics without internalizing them
Ability to change the communication style on unusual events

Company Overview


Raija Solar is a trusted brand in solar system integration, offering complete energy security and independence through solar power plants. With a strong and quality product line, advanced technology, and a well-established infrastructure, Raija Solar is dedicated to satisfying the needs and expectations of its customers.


Job Overview


The role of a Telecaller at Raija Solar is to make outbound calls to potential customers and provide information about the company's solar power plant offerings. The job is located in Mangaluru, Karnataka, India, and is a full-time position.


Qualifications and Skills


  • Junior level position with 1 to 3 years of experience as a Telecaller
  • Knowledge of all the details of the product or service offerings
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to build rapport and maintain relationships with customers
  • Goal-oriented and result-driven attitude
  • Proficient in using CRM software
  • Ability to handle objections and provide appropriate solutions
  • Positive and resilient mindset
  • Flexibility in changing communication style based on different situations


Roles and Responsibilities


  • Make outbound calls to potential customers
  • Provide detailed information about the company's solar power plant offerings
  • Update and maintain contact lists of individuals
  • Record customer interactions and sales activities
  • Conduct regular meetings to clarify progress and performance expectations
  • Receive and address customer feedback and criticisms
  • Adapt communication style for unusual events





About the company

Raija Solar, the trusted brand in solar system integration, is inviting you to go green. We offer a complete energy security & independence through solar power plant. To satisfy the needs and expectations of ever increasing customer's base, Raija solar has strived continuously to build a strong and quality product line. The company has upgraded itself with the latest technology and highly modern w ...Show More

Industry

SRTPV

Company Size

11-50 Employees

Headquarter

Mangalore, Karnataka

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