Company Overview

Raf Health Care, a distinguished division of Raf Health, excels in delivering superior pharmaceuticals, nutrition and vitamins, home healthcare and personal products, OTC, first aid and rehabilitation, and disposables. We meticulously ensure that each product meets high standards through thorough testing. With a broad product portfolio and a vast network of global manufacturers, Raf Health Care is committed to enhancing overall wellness. Our headquarters is in Doha, Qatar, with 51-200 employees.

Job Overview

The Pharmacy Operations Manager role at Raf Health Care is a senior-level, full-time position based in Doha. The ideal candidate will have 7 to 10 years of work experience in pharmacy operations. This key leadership role involves managing the overall operations of the pharmacy to ensure optimal efficiency and compliance with regulations.

Qualifications and Skills

• Pharmacy regulations compliance (Mandatory skill)
• Team leadership (Mandatory skill)
• Budgeting (Mandatory skill)
• Inventory management to ensure efficient stock levels and prevent shortages
• Exceptional customer service to enhance patient satisfaction and loyalty
• Quality assurance for maintaining high standards in all pharmacy processes
• Workflow optimization to improve the efficiency of pharmacy operations
• Vendor management to establish and maintain effective supplier relationships

Roles and Responsibilities

• Oversee the daily operations of the pharmacy, ensuring compliance with all regulatory and company standards
• Lead and develop the pharmacy team, fostering a collaborative and high-performance work environment
• Manage the pharmacy budget, including cost control and financial planning
• Ensure efficient inventory management to maintain adequate stock levels
• Implement and monitor quality assurance protocols to uphold product and service standards
• Optimize workflow processes to improve efficiency and service delivery
• Maintain effective communication and relationships with vendors and suppliers
• Handle customer inquiries and resolve issues to enhance overall customer experience