Company Overview

Raf Health Care is a division of Raf Health, dealing in pharmaceuticals, nutrition and vitamins, home healthcare and personal products, OTC, first aid and rehabilitation, and high-standard disposables. Through multiple distribution channels, we offer a diverse product portfolio to our consumers. With a meticulous commitment to wellness, we handpick and test products to ensure they meet our high standards. Raf Health Care is headquartered in Doha, Qatar, and operates within the Health, Wellness & Fitness industry, employing between 51-200 people. For more details, visit our website.

Job Overview

The E-Commerce Executive role at Raf Health Care is a full-time, mid-level position based in Doha. Ideal candidates will have a minimum of 4 to 6 years of work experience in managing e-commerce platforms, data analysis, and customer relationship management. The position involves overseeing various aspects of our e-commerce operations to ensure seamless online transactions and exceptional customer satisfaction.

Qualifications and Skills

• E-commerce Platforms Management (Mandatory skill): Expertise in managing and optimizing various e-commerce platforms to enhance user experience and sales.
• Data Analysis (Mandatory skill): Strong analytical skills to interpret e-commerce data and make informed business decisions.
• Customer Relationship Management (Mandatory skill): Proficiency in managing customer relationships to ensure high levels of satisfaction and repeat business.
• SEO Optimization: Experience in optimizing web content for search engines to drive organic traffic.
• Inventory Management: Ability to manage and monitor inventory levels to meet sales and operations requirements.
• Content Management: Skillful in creating, updating, and maintaining product descriptions, images, and other website content.
• Online Advertising: Proficiency in online advertising techniques to drive traffic and sales, including pay-per-click (PPC) campaigns.
• Digital Marketing: Knowledge of digital marketing strategies and tools to enhance online visibility and overall sales.

Roles and Responsibilities

• Oversee and manage the daily operations of our e-commerce platforms to ensure seamless transactions and high customer satisfaction.
• Analyze e-commerce data and metrics to optimize product listings, pricing strategies, and overall online performance.
• Develop and implement SEO strategies to improve search engine rankings and drive organic traffic to the website.
• Coordinate with the inventory management team to ensure stock levels meet customer demand and operational requirements.
• Create, update, and maintain product listings, descriptions, images, and other website content to ensure accuracy and appeal.
• Plan and execute online advertising campaigns, including PPC, to drive traffic and increase sales.
• Utilize digital marketing techniques to enhance the brand’s online presence and engage with the target audience.
• Manage customer relationships to ensure high levels of satisfaction, address inquiries, and resolve any issues promptly.