Job Title:** Food and Beverage Supervisor

**Job Overview:**

The Food and Beverage Supervisor plays a crucial role in managing and coordinating the day-to-day operations of the food and beverage department. This includes overseeing the kitchen, dining areas, and staff to ensure high-quality service and customer satisfaction.

**Key Responsibilities:**

1. **Team Leadership:**

  - Provide leadership and direction to the food and beverage team.

  - Delegate tasks and responsibilities to ensure a smooth workflow.

2. **Customer Service:**

  - Ensure exceptional customer service by addressing customer inquiries and concerns.

  - Monitor and maintain high service standards to meet customer expectations.

3. **Operational Oversight:**

  - Supervise the preparation and presentation of food and beverages.

  - Monitor kitchen and dining areas for cleanliness, hygiene, and compliance with health and safety regulations.

4. **Staff Training and Development:**

  - Train new employees and provide ongoing development for existing staff.

  - Foster a positive and collaborative team environment.

5. **Inventory Management:**

  - Oversee inventory levels of food and beverage supplies.

  - Implement cost control measures to optimize expenses.

6. **Quality Control:**

  - Ensure the quality and consistency of food and beverage offerings.

  - Address and resolve any issues related to product quality or service.

7. **Financial Management:**

  - Assist in budget preparation and monitor financial performance.

  - Implement strategies to achieve financial targets and control costs.

8. **Menu Planning:**

  - Collaborate with chefs and kitchen staff in planning and updating menus.

  - Stay informed about industry trends and incorporate new offerings as needed.

9. **Compliance:**

  - Ensure compliance with health and safety regulations, as well as food safety standards.

  - Adhere to all relevant laws and regulations governing the food and beverage industry.

10. **Communication:**

  - Maintain effective communication with kitchen staff, serving staff, management, and customers.

  - Handle customer feedback and resolve issues in a timely and professional manner.

**Qualifications:**

- Proven experience in a supervisory or managerial role in the food and beverage industry.

- Strong leadership and organizational skills.

- Excellent communication and interpersonal abilities.

- Knowledge of food safety regulations and industry best practices.

- Familiarity with budgeting and financial management.

**Education:**

A degree or diploma in hospitality management, food service management, or a related field is often preferred.