Client Relationship Executive
Client Relationship Executive5
Applications
5
Applications
About the Job
Skills
Job Description:
1. Generate a pipeline of high-value prospects.
2. Handle relationship management and issue resolution.
3. Prepare activities utilizing available tools, reports, action items and business insights
to enable a productive sales activity.
4. Engage with the client following the sales process and practices defined for that
opportunity.
5. Establish and develop business relationships with new and prospective customers to
generate new business for the Company's products/services.
6. Directing customers to a specific outcome through company-approved
communication channels.
7. Analyze the clients portfolio and contact clients who stopped or reduced trading with
the company to find out the reasons.
8. Proactively reach the client in case of any information needed from the client in
order to address the payment issues.
9. Manage the incoming clients queries and complaints.
10. Arrange meetings with existing and prospective contacts
11. Collect data on market competitors, including prices, product sales, and sales
Requirements:
1. Minimum 1 year of work experience in telemarketing or any relevant client-facing
roles within the financial services industry.
2. Sales-driven and motivated personality to achieve KPIs on a weekly / monthly /
quarterly basis.
3. An ability to adapt to rapidly changing environments and processes.
4. Knowledge of basic troubleshooting skills would be preferred.
5. Strong client-facing and communication skills.
6. A hunter & entrepreneur mindset with the ability to grow business sales;
7. Strong experience in managing & leading a team effectively to achieve target
performance (KPI);
8. Proven ability to develop and implement a strategic business expansion plan.
9. Excellent verbal and written communication skills, including facilitation of group
presentations.
10. Ability to work under pressure, face constant challenges, adapt to changes;
campaigns, as well as marketing methods
About the company
Industry
Education
Company Size
2-10 Employees
Headquarter
Noida
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