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Cashier Customer Service

Bengaluru
Full-Time
Fresher: Less than 1 year
15K - 18K (Per Month)
Posted on Jan 01 2024

Not Accepting Applications

About the Job

Skills

Mathematics Skills
Time Management
Problem Solving
Attention to Detail
Customer Service
Trustworthiness

**Job Title: Cashier**


**Job Overview:**

We are seeking a reliable and customer-focused individual to join our team as a Cashier. The ideal candidate will have strong mathematical skills, excellent communication abilities, and a keen attention to detail. The primary responsibility of the cashier is to process customer transactions accurately and efficiently while providing exceptional customer service.


**Responsibilities:**


1. **Transaction Processing:**

  - Accurately handle customer transactions, including cash, credit cards, and other payment methods.

  - Provide correct change and issue receipts for every transaction.

  - Ensure the security and integrity of all transactions.


2. **Customer Service:**

  - Greet customers in a friendly and professional manner.

  - Assist customers with inquiries, product information, and other relevant assistance.

  - Resolve customer issues or concerns in a prompt and courteous manner.


3. **Cash Register Maintenance:**

  - Operate and maintain the cash register and other point-of-sale (POS) systems.

  - Regularly balance the cash register and report any discrepancies.


4. **Product Knowledge:**

  - Stay informed about the products or services offered to assist customers effectively.

  - Provide information about promotions, discounts, and loyalty programs.


5. **Cleanliness and Organization:**

  - Keep the cashier area clean, organized, and free from clutter.

  - Ensure a tidy and welcoming environment for customers.


6. **Security and Compliance:**

  - Adhere to company policies and procedures related to cash handling and security.

  - Follow all applicable laws and regulations governing retail transactions.


7. **End-of-Day Reconciliation:**

  - Perform end-of-day reconciliation to ensure all transactions are accurately recorded.

  - Prepare daily reports on sales and transactions.


8. **Handling Returns and Exchanges:**

  - Process customer returns and exchanges following established guidelines.

  - Ensure returned products are in good condition and meet company standards.


**Qualifications:**


1. High school diploma or equivalent.

2. Previous cashier or customer service experience preferred.

3. Strong mathematical and numerical skills.

4. Excellent communication and interpersonal abilities.

5. Ability to work in a fast-paced environment.

6. Attention to detail and accuracy in transaction processing.

7. Familiarity with point-of-sale (POS) systems and basic computer skills.

8. Integrity and trustworthiness in handling financial transactions.


**Working Conditions:**

- This position may require standing for extended periods.

- Weekend, evening, and holiday availability may be required.


**How to Apply:**

Interested candidates should submit their resume and cover letter to [contact information].


Feel free to tailor this job description to fit the specific needs and requirements of your organization.

About the company

Established in 2007 and headquartered in Bengaluru, Quess is one of Indias largest private-sector employers and integrated business service providers.The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & ...Show More

Industry

Business Consulting and S...

Company Size

10001+ Employees

Headquarter

Bangalore, Karnataka

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