**Job Title:** Banquet Supervisor

**Location:** Bangalore Urban, Karnataka, India

**Company:** Quess Corp

**About Us:** Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.

We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back office operations, telecom operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.

Our passion for delivering exceptional services, augmented by proprietary digital platforms, has strongly established our credentials as India’s largest employer in the private sector and the biggest integrated business services provider in the country. With 550,000+ employees spread across 9 countries, we serve over 3,000 clients. We are proud to achieve this success as a 15-year old start-up.

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**Job Description:**

We are seeking a motivated and experienced Banquet Supervisor to join our team. The ideal candidate will have a passion for hospitality and a strong background in event management, with the ability to lead and inspire a team to deliver exceptional service at every event. 

**Responsibilities:**

- Coordinate and oversee all aspects of banquet events, including setup, service, and breakdown, to ensure smooth execution and customer satisfaction.

- Lead and supervise banquet staff, providing guidance, training, and support to ensure high performance and professionalism.

- Communicate effectively with clients to understand their event requirements and preferences, and ensure that they are met or exceeded.

- Collaborate with kitchen and catering teams to coordinate food and beverage service, including menu planning, presentation, and special dietary requests.

- Maintain inventory of banquet supplies, equipment, and linens, and ensure proper storage and handling to minimize waste and damage.

- Ensure compliance with health and safety regulations and company policies in all aspects of banquet operations.

- Handle guest inquiries, concerns, and complaints promptly and professionally, and take appropriate action to resolve issues to the satisfaction of the guest.

- Assist in the development and implementation of policies, procedures, and standards to enhance the efficiency and quality of banquet operations.

- Monitor and control costs, including labor, supplies, and equipment, to meet budgetary guidelines while maintaining high standards of service and presentation.

- Conduct pre-event meetings with staff to review event details, expectations, and assignments, and provide necessary training or instructions.

**Qualifications:**

- diploma in hotel management  in banquet or event management, with a minimum of [3 to 4 ] years in a supervisory role.

- Strong leadership skills with the ability to motivate and inspire a team to achieve excellence.

- Excellent communication and interpersonal skills, with the ability to interact effectively with clients, guests, and staff at all levels.

- Proven organizational abilities with attention to detail and the ability to manage multiple tasks and priorities effectively.

- Knowledge of food and beverage service protocols, including menu planning, wine pairing, and catering requirements.

- Familiarity with health and safety regulations and best practices in the hospitality industry.

- Proficiency in computer applications, including MS Office and event management software.

- Flexible schedule with the ability to work evenings, weekends, and holidays as required.

**Education:**

- High school diploma (diploma in hotel management ) or equivalent; additional education or certification in hospitality management or related field preferred.

**Benefits:**

[ESI, PF, Food, health insurance, bonus]