Job description for Promoter

• Handling Walk in Customer inquiry at Showroom.

• Demonstrate and provide information on promoted products/services

• Create a positive image and lead consumers to use it

• Report on demonstration related information. 

• Understand customer needs and requirements.

• Responsible for understanding customers' needs and making effective pitches to get new business from them, whether it's an individual or organization that requires products/services sold on behalf of his corporate parents.

• Contacting potential or existing customers to inform them about a product or service using scripts.

• Follow up with customer.

• Answering questions about products or the company

• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.

• Keep records of calls and sales and note useful information

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

• Advising customers on suitable product selection based on their needs and specifications.

• Following up on sales inquiries that are made by potential customers through Walk-in, website chats, emails, and inbound calls.

Requirements

• Proven working experience as a Promoter

• Ability to understand customer needs and handle different types of customers

• Strong listening, communication, presentation and social skills

• Excellent communication and interpersonal skills

• Exceptional customer service skills.

• Should have Basic knowledge of Computer, email and MS Office.