Company Overview

PurpleTutor is an ed-tech company that focuses on developing problem-solving and logical skills in children through live online classes. We believe that early childhood is a critical time for skill development, and we aim to equip children with essential skills such as problem-solving, logical reasoning, creativity, and critical thinking. With the changing future of jobs, it is important for children to be future-ready, and PurpleTutor aims to make a difference through technology-enabled teaching.

Job Overview

We are looking for a dedicated Tele Caller to join our team at PurpleTutor. As a Tele Caller, you will be responsible for reaching out to potential customers and sharing information about our online classes for children aged 6-16. This is a junior-level position with a required experience of 1 to 3 years. The job location is Delhi, Delhi, India. The employment type can be Full-Time, Part-Time, Remote, or Internship, depending on the candidate's preference.

Qualifications and Skills

• 1 to 3 years of experience in telemarketing or tele sales
• Excellent verbal and written communication skills
• Ability to communicate confidently and persuasively over the phone
• Good listening and problem-solving skills
• Strong organizational and time management skills
• Ability to work independently as well as in a team
• Familiarity with CRM software is a plus

Roles and Responsibilities

• Contact potential customers via phone calls and emails to inform them about PurpleTutor's online classes
• Identify and understand customer needs and provide information about suitable programs
• Follow up with leads and conduct regular follow-up calls to convert them into customers
• Maintain a database of potential and existing customers
• Provide excellent customer service and address customer queries and concerns
• Achieve and exceed sales targets and contribute to the overall growth of PurpleTutor