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Telecaller (Fluency in Bengali)

Ahmedabad
Full-Time
Junior: 1 to 5 years
1L - 3L (Per Year)
Posted on Aug 06 2024

About the Job

Skills

Excellent communication skills
Active listening
Customer service
telecaller
Voice Processing
telecalling process

Desired Experience:

1-2 Years in Voice Process (Inbound & Outbound Process).

Education:

Graduation

Job Responsibilities:

Ø Candidates must be able to handle outbound and inbound calls.

Ø Respond to customer queries in a timely and accurate way, via phone, email or chat.

Ø Update internal databases with information about issues and useful discussions with customers.

Ø Monitor customer complaints on social media and reach out to provide assistance.

Ø Follow up with customers to ensure their issues are resolved.

 

Desired Skill Sets:

Ø Proficient in Bengali language

Ø Proficiency in MS Office

About the company

Property Solutions (India) Pvt. Ltd. (PSIPL), an esteemed member of the distinguished Kalpataru Group since its establishment in 2000, stands as a stalwart in the realm of Integrated Facility Management Services (IFMS) in India. As one of the country's foremost indigenous companies in this domain, PSIPL brings forth a unique and refined approach to facilities management. Our modus operandi at PSIP ...Show More

Industry

Facility Management Servi...

Company Size

10001+ Employees

Headquarter

Mumbai, Maharashtra

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