Role: Senior Operation Executive

Company: Best Serve Pest Management Pvt Ltd

Department: Customer Success, Service & Operations

Role Category: Operations Support

Employment Type: Full Time

Education: Bachelor's degree

working Days: 6 days working

Candidate: Male / Female only

Job description

·      Co-ordination with technician for smooth operation.

·      Communicate effectively with customers about what their pest problem                                            

·      Evaluate, price and schedule jobs.

·      Ensure quality control.

·      Need candidate who is having experience in best serve or best control service industry               

·      Bridge between the technician & customer       

·      3 to 4 years of experience in Senior Operation Executive

·      Two-Wheeler required                            

·      Maintain the Customer relationship management & visit as per schedule

·      Managing, training, and providing overall guidance to the sales team of an assigned territory.

·      Setting reasonable sales targets to be achieved by the sales team.

·      Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.

·      Collecting customer feedback and providing updates to senior management.

·      Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.

·      Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales

Key Skills

·      Outbound

·      Senior Executive Operations

·      Sales

·      Senior management

·      Brand awareness

·      Training management

·      Monitoring