Front Office Assistant/ Front office executive
Front Office Assistant/ Front office executive36
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About the Job
Skills
We are looking for a well-groomed, friendly hotel front desk staff who will be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event
Hotel Front Desk Requirements:
- Hotel Management.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Interview Place :
Ps Qube Building, 11th Floor, Room No - 1111B, West Side Shopping Mall, near CC2, New Town, Kolkata - 700135. Vacancy is for Tarapith Hotel. Contact No - 8100985062 (for W/app also) share your updated resume through w/app..
About the company
Company Size
11-50 Employees
Headquarter
Kolkata