Front Office Assistant/ Front office executive

Kolkata
Full-Time
Junior: 1 to 3 years
Posted on Aug 23 2022

Not Accepting Applications

About the Job

Skills

We are looking for a well-groomed, friendly hotel front desk staff who will be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.


Hotel Front Desk Responsibilities:

  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.
  • Serving as a host at conferences, and ensuring that all relevant preparations are made for the event


Hotel Front Desk Requirements:

  • Hotel Management.
  • Previous hospitality experience would be advantageous.
  • Strong written and verbal communication skills.
  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours.


About the company

Dealing in hospitality we have a good rooms and food looking for hardworking employees who are willing to work with passion

Company Size

11-50 Employees

Headquarter

Kolkata