Front Office Assistant/ Front office executive
Front Office Assistant/ Front office executive18
Applications
18
Applications
Kolkata
Full-Time
Junior: 1 to 3 years
Posted on Aug 23 2022
Not Accepting Applications
About the Job
Skills
We are looking for a well-groomed, friendly hotel front desk staff who will be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event
Hotel Front Desk Requirements:
- Hotel Management.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
About the company
Dealing in hospitality we have a good rooms and food looking for hardworking employees who are willing to work with passion
Dealing in hospitality we have a good rooms and food looking for hardworking employees who are willing to work with passion
Company Size
11-50 Employees
Headquarter
Kolkata