Company Overview

PropVirtue Private Limited is a leading real estate company dedicated to transforming the industry with a steadfast commitment to Trust, Integrity, and Excellence. Our name reflects our core philosophy: combining property services with virtuous principles to deliver unparalleled value to our clients. Located in Mumbai and employing between 11 to 50 employees, we specialize in connecting developers, buyers, and brokers.

Job Overview

We are seeking a highly motivated Telecaller for our Real Estate division. This is a full-time, junior-level position based in Chembur, Mumbai. The ideal candidate will have between 1 to 3 years of work experience in telecalling or a related field, and will be responsible for contacting potential customers and providing information about our real estate offerings.

Qualifications and Skills

• Excellent communication skills: Ability to articulate and convey information clearly to clients over the phone.
• Active listening: Skilled at attentively listening to customer queries and providing appropriate responses.
• Persuasion: Demonstrated ability to persuade potential customers to consider our real estate offerings.
• Customer service: Strong commitment to delivering excellent customer service and resolving issues promptly.
• Problem-solving: Capability to identify client problems and offer effective solutions.
• Time management: Competent in managing time efficiently to handle multiple calls and tasks.
• Attention to detail: Thorough in handling customer information and recording call details accurately.
• Resilience: Ability to stay motivated and maintain a positive attitude despite setbacks or rejections.

Roles and Responsibilities

• Contact potential or existing clients to inform them about our real estate products and services.
• Answer questions about our offerings and address customer concerns effectively.
• Maintain detailed records of customer interactions and outcomes in the CRM system.
• Follow up on leads and prospects generated through various marketing campaigns.
• Provide clients with comprehensive information about properties, prices, availability, and terms and conditions.
• Coordinate with the sales team to ensure seamless customer experience and satisfaction.
• Achieve monthly targets for lead generation, call volumes, and conversions.
• Continuously update your knowledge of real estate market trends and company offerings.