AR Caller
AR Caller39
Applications
39
Applications
Not Accepting Applications
About the Job
Skills
· Calling the Insurance companies (in US) and follow up on the outstanding Accounts Receivables.
· Responsible for ensuring delivery to client in adherence with quality standards.
· Monitor customer account details for non-payments, delayed payments and other irregularities.
· Review and report on AR aging to ensure acquiescence.
· Expedite calls to the supervisor when there is a delay in closure of transaction or crossing the processing time line as per contract.
· Analyze and call on new accounts and follow established procedures for processing payments and recommend improvements.
· Process and follow up on appeals to insurance companies.
· Assist in finding resolution of the outstanding issues on the AR claims.
· Address all the rejections, denials and unpaid claims in timely manner.
· Follow the procedures as per the SOP and document/report whenever the changes needed.
· Calling the patients to follow up on the outstanding Patient Account Receivables.
· Attending the patients/Insurance inbound calls and make the necessary document based on the actions.
· Take respective actions on all the correspondence within the timeline mentioned in SLA.
· Document all the activities in the control log.
· Meet productivity standards as set by the department.
· Assist with month-end closing activities.
- Adhere to all company policies and procedures.
About the company
Company Size
51-200 Employees
Headquarter
Chennai