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Sr. Customer Relations Officer

Bangalore
Full-Time
Mid-Level: 4 to 6 years
3.6L - 5.5L (Per Year)
Posted on Apr 30 2024

Not Accepting Applications

About the Job

Skills

customer service
Lead Generation
Cold Calling
US Process
Voice Process
Sales Management
Business Development
BPO Sales

Primary Responsibilities:

Identifying new business opportunities in US Market

Serve as the first point of contact for prospective clients

Develops an in-depth understanding of client preferences, needs, and concerns

Explore cross selling opportunities through services in a pro-active manner

Assists in the coordination of events/webinars


Qualifications & Requirements:

Higher secondary or equivalent; additional education or training in customer service is a plus

4 to 6 years of US/UK BPO or calling experience; with exposure to call center operations

Proficiency in English both verbal and written

Strong customer service orientation, with good communication and problem-solving skills

Positive mindset and cheerful

A good team player

About the company

We are an educational and learning portal devoted to advancing quality learning through seminars, workshops, conferences and online training (webinars & webcasts). We specialize in the creation and delivery of content rich focused training in Regulatory Compliance, Governance, Risk Management (GRC) and related Best Practices (BP) in a wide range of industries.

Industry

E-learning

Company Size

11-50 Employees

Headquarter

Bangalore