Associate Business Analyst

Job description

• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Work with senior team members to carry out customer implementations and program enhancements
• Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
• Define configuration specifications and business analysis requirements
• Define reporting and alerting requirements
• Participate in the implementation design, setup, and review processes
• Report on common sources of technical issues or questions and make recommendations to project team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
• Proactively communicate key insights and findings from the performance to the relevant internal teams
• Participate in strategic and tactical planning and management discussions
• Set expectations for project teams

Job requirements

• Strong verbal communication and presentation skills with the ability to manage relationships with internal and external collaborators
• Strong written communication skills including business technical writing and proofreading
• Demonstrated experience in requirement gathering & documentation (User stories, BRD, FRD, Flow Diagram etc.)
• Well-versed with MS Suite including MS Excel, MS Doc, MS PowerPoint and related
• Hands on working experience with tools such as JIRA, Hubspot, Confluence
• Practical knowledge of SDLC concepts and Agile methodologies
• Strong knowledge of modelling techniques and methods
• Be highly motivated to initiate projects and work under aggressive deadlines
• Strong management skills; able to support and develop project teams
• Be highly organized with the ability to work independently in a fast-paced team environment in a transparent and entrepreneurial culture
• Curiosity, energy, creativity, and bravery with a strong desire to help build the company culture
• Exceptional attention to detail, positivity, focus and a winning mentality allied with kindness
• Ready to work in any company locations and shifts (First, General, Adj. Gen and Second)