Company Overview-

Probiz Management Services Pvt. Ltd. formerly known as SR Consultants is a fastest growing start-up banking DSA in central India, working in all type of loan segments. We are providing our services in the entire Madhya Pradesh. We specialize in Home Loan, Mortgage Loan, Plot Purchase, Mudra Loan, Project Funding, Notary Loan, Patta Loan, Business Loan, and Personal Loan. With a team of 51-200 employees, we strive to provide loans at the lowest cibil score in minimum time.

Job Title: Operation Executive (Female)

Location: Raj Nagar, Indore

Job Type: Full-Time

Salary -1.20 LPA to 1.80 LPA

Job time - 10am to 7 pm

Contact Number - 9589216912

Note- Only for female candidate can apply for this job.

Skills:

Document Management:

·        Proficient in printing, organizing, and maintaining various documents with keen attention to detail.

MS Office Proficiency:

·        Advanced skills in Microsoft Office applications, including Word, Excel, and PowerPoint.

Customer Engagement:

·        Proven ability in conducting effective follow-ups with existing customers.

·        Strong customer service skills with a commitment to customer satisfaction.

Communication and Negotiation:

·        Excellent communication skills, both written and verbal.

·        Demonstrated negotiation and convincing abilities.

Roles & Responsibilities:

Customer Relationship Management:

·        Conduct regular follow-ups with existing customers to strengthen relationships and address any concerns.

·        Act as a point of contact for customer inquiries and provide timely, professional responses.

New Customer On boarding:

·        Assist new customers in understanding products and services, addressing queries, and guiding them through the on boarding process.

Document Preparation:

·        Efficiently prepare, organize, and maintain all necessary documents for customer transactions.

·        Ensure accuracy and completeness of documentation in accordance with company standards.

Payment Follow-ups:

·        Monitor and follow up on customer payments, ensuring timely and accurate processing.

·        Collaborate with the finance team to address payment-related issues.

Application Form Assistance:

·        Guide customers through the completion of application forms, ensuring all required information is provided accurately.

Document Pendency Management:

·        Take ownership of resolving any pending documents promptly.

·        Coordinate with internal teams to expedite document processing.

Task Completion:

·        Responsibly complete assigned tasks within specified timelines.

·        Collaborate with team members to ensure seamless workflow and task accomplishment.

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Qualifications:

·        Bachelor's degree in Business Administration, Communications, or a related field.

·        Proven experience in customer service and document management.

·        Strong organizational skills and attention to detail.

·        Ability to multitask and prioritize in a fast-paced environment.