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Front Desk Staff

Bangalore Urban
Full-Time
Junior: 1 to 3 years
Posted on Aug 26 2024

About the Job

Skills

Customer Service
Communication
Organization
Multitasking
Problem Solving
Attention to Detail
Time Management
Professionalism

Proactive For Her is a women's healthcare early-stage start-up founded by Achitha Jacob (ex-HBS, DaVita, and Kearney). A phygital clinic (Digital + Physical) for women, Proactive For Her, offers accessible, personalized, and confidential healthcare solutions for women's out-patient health concerns across life stages - from puberty to menopause 


Qualification: Any degree(12th +)

Location: Indiranagar, Bangalore

Experience: 1+ years( should have worked in IVF center as a receptionist or front desk staff)



Key Responsibilities:

  • Greet and Assist Visitors: Welcome customers and visitors with a friendly and professional demeanor, ensuring they feel comfortable and attended to.
  • Appointment Scheduling: Manage appointments, coordinate schedules, and ensure proper allocation of resources to optimize patient flow.
  • Communication: Provide accurate information or direct inquiries to the customers and appropriate staff member
  • Registration: Ensure accurate customer registration and assist with the completion of necessary forms and paperwork.
  • Billing and Payments: Process payments, verify information, and assist with billing related inquiries.
  • Customer Feedback: Actively engage in feedback collection, testimonials and google reviews
  • Maintain Reception Area: Keep the reception area organized, and well stocked with necessary materials.
  • Records: Maintain and update customer records in compliance with privacy regulations.
  • Assist Staff: Provide administrative support to clinic staff as needed
  • Collaboration: Collaborate with internal stakeholders to ensure smooth operations

About the company

Proactive For Her is a women's healthtech startup offering judgement-free, personalised, and confidential healthcare solutions. We solve for health concerns of Indian women across their lifetime-from puberty to menopause and beyond. Our services are available online, at-home and in-clinic (in Bengaluru). Be it spreading awareness about HPV vaccinations or helping women take that leap of faith ...Show More

Industry

Health, Wellness & Fitnes...

Company Size

11-50 Employees

Headquarter

Bengaluru, Karnataka

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