Company Overview

Proactive For Her is a women's healthtech startup offering judgement-free, personalised, and confidential healthcare solutions. Our mission is to solve health concerns of Indian women across their lifetime, from puberty to menopause and beyond. We provide online, at-home, and in-clinic services, empowering every Indian woman to take charge of their own health and wellness journey. With a focus on spreading awareness and hosting webinars and workshops, Proactive For Her aims to create a positive impact on women's health in collaboration with corporates and various communities.

Job Overview

We are seeking a skilled and motivated Front Desk Executive to join our team at Proactive For Her. As a Front Desk Executive, you will be responsible for providing excellent customer service and administrative support to ensure smooth operations of our women's healthtech startup. This is a full-time position based in Bengaluru, Karnataka, India, and requires a Junior candidate with 1 to 3 years of experience.

Qualifications and Skills

• Excellent communication and interpersonal skills to interact effectively with visitors and team members
• Strong organizational skills to manage multiple tasks and prioritize responsibilities
• Problem-solving abilities to address challenges and provide efficient solutions
• Customer service-oriented mindset to ensure a positive experience for clients
• Time management skills to handle various duties and meet deadlines
• Attention to detail to maintain accurate records and fulfill administrative requirements

Roles and Responsibilities

• Ensure a professional and welcoming atmosphere at the front desk by greeting and assisting visitors, clients, and employees
• Provide accurate information about our services, schedule appointments,
• Coordinate customer appointments, manage customer flow, and ensure efficient scheduling of consultations, ultrasounds, and other diagnostic procedures
• Manage the registration process for workshops and events, and assist with organizing and coordinating these activities
• Address patient queries, concerns, and provide support when necessary.
• Collaborate with other team members to provide seamless support to clients and ensure customer satisfaction
• Ensure customer feedback and reviews are collected on a regular basis.