Customer Care Intern
Customer Care Intern7
Applications
7
Applications
Bangalore
Internship
Fresher: Less than 1 year
Posted on Jul 26 2024
Not Accepting Applications
About the Job
Skills
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Time Management
Adaptability
Teamwork
We are looking for a Customer care intern
Duration:3 month (Based on the performance PPO will be offered)
Qualification: Any degree
Location: Indiranagar, Bangalore
Work From Office
Responsibility:
- Handle incoming customer inquiries via phone, email, and other communication channels.
- Provide information, guidance, and support to clients regarding our services, products, and programs.
- Address and resolve customer concerns, complaints, and escalations in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions using CRM systems.
- Collaborate with internal teams to ensure prompt resolution of customer issues and inquiries.
- Identify opportunities to improve customer service processes and contribute to enhancing overall customer satisfaction
- Responsible for maintenance of SLA, CSAT, TAT
About the company
Proactive For Her is a women's healthtech startup offering judgement-free, personalised, and confidential healthcare solutions.
We solve for health concerns of Indian women across their lifetime-from puberty to menopause and beyond. Our services are available online, at-home and in-clinic (in Bengaluru). Be it spreading awareness about HPV vaccinations or helping women take that leap of faith ...Show More
Proactive For Her is a women's healthtech startup offering judgement-free, personalised, and confidential healthcare solutions.
We solve for health concerns of Indian women across their lifetime-from puberty to menopause and beyond. Our services are available online, at-home and in-clinic (in Bengaluru). Be it spreading awareness about HPV vaccinations or helping women take that leap of faith and book their first gynaecology consultation, we want to empower every Indian woman to take charge of their own health and wellness journey.
We frequently host webinars and workshops on exciting and undiscovered topics around women's health with corporates and various communities.
Partner with us: https://bit.ly/3HMz83a ...Show Less
Industry
Health, Wellness & Fitnes...
Company Size
11-50 Employees
Headquarter
Bengaluru, Karnataka
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