Company Overview

PRAYAG UDYOG PRIVATE LIMITED is a Tata Motors commercial vehicle (trucks and buses) and SKODA premium car brand dealership in Gorakhpur and Ayodhya. We have been providing SSS (Sales, Service, and Spares) and are committed to serving our customers at the highest level. Prayag Udyog Pvt. Ltd. has 51-200 employees and its headquarters is in Lucknow, Uttar Pradesh. The company operates in the Automotive industry.

Job Overview

We are seeking a dedicated Front Desk Executive to join our team in Gorakhpur. This is a full-time, junior-level position, ideal for candidates with 1 to 3 years of work experience. The Front Desk Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative functions.

Qualifications and Skills

• Minimum 1 to 3 years of experience in a customer-facing role
• Proficiency in statistical analysis to manage and interpret data efficiently
• Strong skills in data visualization for creating informative reports
• Understanding of predictive modeling fundamentals
• Experience with big data analytics tools and methods
• Excellent corporate communication skills to interact with internal and external stakeholders
• Exceptional customer service aptitude to address inquiries and provide solutions promptly
• Familiarity with receptionist duties including handling calls, scheduling appointments, and greeting visitors
• Knowledge in the automotive sector is an added advantage

Roles and Responsibilities

• Manage the front desk and provide administrative support
• Answer and direct phone calls to the appropriate departments
• Greet and assist visitors with a friendly and professional demeanor
• Maintain and update records, logs, and databases accurately
• Coordinate and schedule meetings and appointments efficiently
• Assist in preparing reports and presentations as required
• Ensure the front desk is tidy and has all necessary supplies
• Handle customer inquiries and complaints, providing timely and effective resolutions
• Support other departments with data entry and clerical tasks as needed
• Monitor office supplies and place orders when necessary