Profile- Customer Support Associate

Process- Chat support process

Salary- 14k to 15.5k in hand with no deductions

Location- Joplin Road, Dainik Jagran Lucknow. UP- 226001

Full time Log in hours- 9 hours working login and 1 hour break.

Shift timings - Rotational shift & Rotational Week off.

Must have-

1- Excellent communication and interpersonal skills.

2- Ability to think independently and make decisions.

3- Capable of working under pressure.

4- Good team player.

5- Eagerness to learn and implement innovative ideas.

6- Strong problem-solving abilities.

7- Proficiency in MS Excel and computer skills.

8- Strong organizational and time-management skills.

9- Good decision-making skills.

10- Excellent interpersonal skills.

Roles and Responsibilities-

1- Handling customer's grievances

2- Solving queries