Customer Service Representative ” must have

Excellent verbal, written and listening skills

Should have good command over Grammar and Fluency in English

Should not have any MTI while conversing

Details of several functions to provide quality service

Good knowledge of computers

Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

Handle queries and complaints of the Amazon related to products

Transaction handling Services, Problem Solving Efficiency

Numerical Ability, High level of accuracy

Energetic, friendly and approachable individuals that understand the impact of great customer service

Responsible to deliver high quality and productivity results that meet the identified targets

Strong ability to multitask and take fast decisions independently

Maintains composure and patience with customer