Company Overview

Podar Education Network, established in 1927, is a leader in the education sector with a network of 139 institutions across India. With a commitment to quality education and a student strength exceeding 2,00,000, Podar schools offer a variety of educational streams including CBSE, ICCSE, SSC, IGCSE, and IB. Based in Mumbai, Podar is a name synonymous with integrity and innovation in education. Join us in our mission to provide an integrated and holistic learning experience.

Job Overview

Podar Education Network is seeking a Front Desk Executive for our Hinjewadi Phase 3 location in Pune. This is a full-time, junior-level position requiring 1 to 3 years of experience. The role involves overseeing front desk operations, ensuring smooth communication, and providing exceptional service to students, parents, and staff. Candidates should be proficient in communication, multitasking, and possess a keen eye for detail.

Qualifications and Skills

• Excellent communication skills for effective interaction with students, parents, and staff (Mandatory skill).
• Ability to multitask efficiently without compromising quality or service (Mandatory skill).
• Strong attention to detail, ensuring precision and accuracy in all tasks (Mandatory skill).
• Exceptional customer service skills to address inquiries and provide support.
• Organizational skills to manage files, records, and schedules orderly and efficiently.
• Problem-solving abilities to address and resolve any issues promptly and effectively.
• Time management skills to prioritize tasks and manage workload effectively.
• Professionalism in appearance and behavior, maintaining a positive and constructive attitude in all interactions.

Roles and Responsibilities

• Manage and operate the front desk efficiently, ensuring all visitors receive prompt and professional service.
• Handle incoming calls and direct them to the appropriate contacts, providing accurate information in a friendly manner.
• Assist with inquiries from parents, students, and staff, offering assistance and guidance as needed.
• Coordinate with various departments to ensure smooth communication and efficient operation.
• Maintain and organize records, documents, and office supplies to ensure easy access and organization.
• Schedule and manage appointments as required, ensuring minimal disruptions to daily operations.
• Support administrative functions by preparing documents, reports, and correspondence as needed.
• Ensure the reception area is tidy, welcoming, and representative of the Podar brand at all times.

Interested candidates can share their resume on hrd.seema1@podar.org or can call on 7506280403