Company Overview

Podar Education Network, founded in 1927, is a pioneering name in the Indian education sector, committed to the values of honesty, integrity, and service. With over 95 years of experience, it encompasses 139 institutions nationwide, educating over 200,000 students. Known for its innovative learning methods and diverse educational streams, Podar is headquartered in Mumbai and employs thousands dedicated to shaping the future of education in India.

Job Overview

The Front Desk Executive at Podar Education Network in Miraj is a full-time, entry-level position open to freshers with 0 to 1 year of work experience. As the first point of contact, the role demands excellent communication and customer service skills, as well as proficiency in managing reception and performing duties as an office assistant. The role is vital for maintaining the welcoming atmosphere and ensuring smooth operations at the front desk.

Qualifications and Skills

• Strong customer service skills to handle inquiries efficiently and represent the organization positively.
• Excellent communication skills for effective interaction with parents, students, and staff.
• Telecalling skills to manage and assist with telephonic queries and requests.
• Proficiency in managing reception areas, answering phones, and maintaining a professional demeanor (Mandatory skill).
• Experience as an office assistant with the ability to multitask and manage time effectively (Mandatory skill).
• Familiarity with basic office equipment like phones and computers to facilitate smooth operations.
• Basic organizational skills to keep records updated and organize files and paperwork effectively.
• Reliable and punctual with a pleasant, outgoing personality to maintain an inviting front desk environment.

Roles and Responsibilities

• Act as the first point of contact at the front desk, greeting visitors and managing inquiries efficiently.
• Answer and direct phone calls, taking messages and scheduling appointments as necessary.
• Assist with telecalling related to admissions and general queries.
• Support office management and administrative duties to ensure smooth operations.
• Keep the reception area tidy and presentable, with all necessary stationery and materials available.
• Coordinate with internal departments for seamless communication and task completion.
• Handle incoming and outgoing mail, faxes, and courier services efficiently.
• Organize and maintain files and records, ensuring confidentiality and data protection are adhered to.