Company Overview:

Podar Education Network, established in 1927 and headquartered in Mumbai, aims to deliver quality education driven by honesty, integrity, and service. A trusted leader in the educational field, Podar operates 139 institutions across India, serving over 200,000 students. The network includes Podar Jumbo Kids, Podar International School, and more, offering CBSE, ICSE, SSC, IGCSE, and IB streams. Explore more about us at Podar Education Network.

Job Overview:

Podar Education Network is seeking a Front Desk Executive for our Davanagere location. This is a full-time, junior-level position requiring 1 to 3 years of experience. The successful candidate will play a critical role in providing exceptional customer service, fulfilling administrative duties, and maintaining a welcoming atmosphere at the front desk. This is a key position within our organization, contributing to the overall efficiency and professionalism of our educational institution.

Qualifications and Skills:

• Customer Service (Mandatory skill): Ability to engage with visitors and address their needs with politeness and efficiency.
• Communication Skills (Mandatory skill): Excellent verbal and written communication skills to interact effectively with staff, students, and parents.
• Time Management (Mandatory skill): Proven ability to manage time effectively, prioritize tasks, and achieve deadlines consistently.
• Organization: Strong organizational skills to handle multiple tasks, maintain records, and ensure a smooth operational flow.
• Multitasking: Ability to juggle various tasks without compromising on attention to detail or service quality.
• Attention to Detail: High level of accuracy in handling queries, documentation, and other front desk activities.
• Professionalism: Demonstrated ability to represent the institution in a professional manner and uphold its values.
• Female: This position requires a female candidate in compliance with organizational policies and client expectations.

Roles and Responsibilities:

• Greet and direct visitors with a warm and friendly demeanor, ensuring they feel welcomed.
• Answer incoming phone calls promptly and handle inquiries efficiently or direct them to the appropriate departments.
• Coordinate scheduling of appointments and manage calendars for staff and meeting rooms.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Assist with administrative tasks, including data entry, filing, and basic correspondence.
• Handle incoming and outgoing mail, parcels, and deliveries in a timely and organized manner.
• Work closely with the administrative team to support various office activities and special projects as required.