Company Overview

Podar Education Network, established in 1927, has become a leader in the educational space with a focus on traditional Indian values. With over 139 institutions and 200,000 students nationwide, Podar offers diverse educational streams and innovative teaching methods. Based in Mumbai, Podar is known for its holistic and integrated learning experiences, boasting a large workforce dedicated to shaping the future of education in India.

Job Overview

The Front Desk Executive position at Podar Education Network is a full-time junior role located in Khopoli. The candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service and ensuring smooth front office operations. A minimum of 1 year of work experience is required to apply for this role.

Qualifications and Skills

• Proficient communication skills to effectively interact with students, parents, and staff ensuring clear understanding and assistance.
• Strong organizational skills to maintain an orderly reception area and efficiently handle administrative tasks.
• Ability to multitask and prioritize duties without compromising quality or customer service.
• Keen attention to detail ensuring accuracy in recording and conveying information, essential in an educational environment.
• Problem-solving ability to quickly address issues that arise at the front desk, maintaining a calm and professional demeanor.
• Excellent time management skills to meet deadlines and manage peak times effectively within the school environment.
• Maintain a high level of professionalism as a representative of the Podar Education Network, upholding its values and reputation.
• Previous front desk experience to ensure familiarity with typical responsibilities and tasks encountered daily.

Roles and Responsibilities

• Greet and welcome visitors, students, and parents, providing them with necessary information and directions.
• Manage telephonic and face-to-face inquiries, ensuring effective communication and prompt responses.
• Coordinate with school staff and departments to facilitate seamless administrative support and communication.
• Maintain and update records, including student attendance and contact information, ensuring confidentiality and accuracy.
• Schedule appointments and meetings for senior staff, managing the school calendar efficiently.
• Perform general clerical duties, including photocopying, scanning, and filing, supporting school operations.
• Ensure the front desk area is tidy and presentable, equipped with all necessary stationery and materials.
• Assist with school events and activities, providing logistical and administrative support as required.