Job Description: Technical Consultant 

We are looking for a highly motivated, experienced Technical Consultant to deliver and execute a winning go-to-market strategy for the Aquera Identity Integration Platform as a Service. The ideal candidate brings enterprise technical experience and a background in identity management, IT security, and/or HR platform modernization. We are looking for someone who can analyze, implement and integrate the Aquera platform to various identity systems/tools of our clientele. 

The Technical Consultant will support cross-functional teams at Aquera. They will be a self-motivated key contributor who thrives in a high-growth environment. This position reports to the head of customer success of Aquera and works hand-in-hand with the sales, Engineering, Documentation, and Quality assurance teams to drive compelling and customer-focused project closures. 

OUR TEAM MISSION

At Aquera, we believe we have an important story to tell: companies can transform and automate their operations with a single source of truth of user identities that already exists in their HRIS. Aquera helps companies of all sizes to eliminate security gaps, reduce operational costs, and support day-1 employee productivity with HR-driven IT automation–in a click. 

RESPONSIBILITIES

• Provide technical services right from start and till project closures with 100% CSAT.
• Assist all assigned clients in integration requirements and prepare design and document all processes as per complexity requirements.
• Assist team by preparing whitepapers, conducting knowledge transfer sessions.
• Support cross-functional teams and enhance the existing artifacts for their true consistency.
• Flexible to extend support during any phases of the project right from onboarding till project closure.

QUALIFICATIONS

• 3-7 years IT enterprise experience and must have Domain expertise in Identity Governance, identity management, IT security, and/or HR platform modernization.
• Prior work experience in SaaS product companies will be valued.
• We are looking for implementation/support background candidates who have worked in IDM/IGA tools profiles with administrative background only should be avoided.
• IGA tools experts in any of these mentioned below:
• Saviynt -Cloud Access Governance and Intelligence (CAGI)
• SailPoint IdentityNow, SailPoint IIQ
• IBM Security Identity Governance & Intelligence (IGI), 
• Oracle Identity Governance, 
• PingDataGovernance etc.
• IDM expertise in below tools in case there is no exposure in IGA tools:

• Active Directory
• Azure AD
• SailPoint IIQ, 
• Okta, 
• IBM Security Identity Manager 
• Oracle Identity Manager
• Auth0
• OneLogin
• Ping Identity PingOne
• SecureAuth 
• CA Identity Minder etc
• Great to have candidates who have custom adapters/connector implementation knowledge using any IGA/IDM tools.
• Should have knowledge on disconnected and direct connectors/adapters
• Candidates who have used SCIM for IDM/IGA products will be added advantage.
• Knowledge of Authorization protocols such as OAuth, SAML
• Knowledge of HCM systems such as Paylocity, Ceridian day force, Oracle HCM, SAP Successfactors, ADP workforce now, Workday will be a plus.
• Should be having programming knowledge of Java, JavaScript, HTML, Webservices, JWT, JSON, REST.
• Candidates should show a strong track record of self-learning of new technologies.
• Candidate should be open to work from Bangalore Office in US hours
• Ability to prioritize high-impact activities, manage multiple priorities and assess viable solutions.
• Exceptional written and oral communication skills.
• Poised under pressure and a sense of humor.
• Bachelor’s degree or demonstrated professional equivalent.
• Early joiners < 30 days will be welcomed.