Company Overview

Playotel Hotels represents a new hotel concept that is more contemporary and fun focused. We cater to a young crowd, tech-minded, and fun-loving travelers, whether they are here for business or leisure. Our hotel is designed to provide an ideal place where guests can enjoy themselves to the fullest and recharge in an ecstatic environment. With 51-200 employees, Playotel Hotels is committed to delivering exceptional hospitality.

Job Overview

We are seeking a talented and customer-oriented individual to join our team as a Food & Beverage Associate. As a Food & Beverage Associate, you will be responsible for providing excellent customer service and ensuring the smooth operation of our food and beverage outlets. This is a Junior position suitable for candidates with 1 to 3 years of experience. The job is located in Indore, Madhya Pradesh, India. This is a Full-Time employment opportunity.

Qualifications and Skills

• Previous experience in a similar role preferred.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Knowledge of food and beverage operations and basic food safety standards.
• Attention to detail and accuracy.
• Ability to work well in a team and follow instructions.
• Flexibility to work different shifts including weekends and holidays.
• Positive attitude and willingness to learn.

Roles and Responsibilities

• Greet and welcome guests with a warm and friendly attitude.
• Take orders and serve food and beverages to guests.
• Ensure timely and accurate delivery of orders.
• Handle guest inquiries and resolve any issues or complaints.
• Maintain cleanliness and hygiene standards in all food and beverage areas.
• Assist with setting up and closing the food and beverage outlets.
• Follow all safety and sanitation procedures.
• Collaborate with other team members and departments to provide excellent service.
• Upsell menu items and promote special offers to enhance guest experience.
• Handle cash and credit transactions accurately.
• Monitor and replenish inventory levels as needed.
• Adhere to company policies and regulations at all times.