Job Description

Role and Responsibilities: Responsible for all kind of transactions for any group that arrives at PLaY. Provide all the right information of prices and packages of the day. Responsible for providing all T&C information prior to receive payments.

·   Cash Handling

o   Receive payment by cash, check, credit cards, vouchers, or automatic debits.

o   Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

o   Maintain clean and orderly check in-checkout areas.

O Answer customers' questions, and provide information procedures or policies.

O Guide customers with the products at the completion of transactions.

O Sort, count, and wrap currency and coins at the end of the day.

O Compile and maintain non-monetary reports and records.

·   Time

o   Be aware of the bookings for the day and any specific requirements

o   Check the following week schedule and prepare adequately

·   Customer Service.

o   Responsible for all walk-ins and group bookings coming to PLaY as the first point of contact.

o   Ensure excellent customer service and quality delivery.

o   Greet customers at the entrance and organize the initial registration and plan of action.

·   Maintenance

o   Co-ordinate with Reporting Manager for any issues related to equipment/inventory for the day.

·   Customer Feedback

o   Ensure any feedback received from any customer brought to the notice of the relevant Manager.

Qualifications and Education Requirements

10+2 or Any Degree

Preferred Skills

·      Interpersonal skills

·      Customer orientation

·      Teamwork

·      Excellent Communication skills

·      Detail oriented, strong organizational skills

·      Pro-active and creative thinker

·      Problem solving and ability to “think on your feet”