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Front Desk Accounts Manager

Bangalore Urban
Bangalore Rural
Full-Time
Senior: 5 to 10 years
5L - 6L (Per Year)
Posted on Sep 19 2024

About the Job

Skills

Customer Service
Communication
Leadership
Organization
Problem-Solving
Time Management
Attention to Detail
Multitasking

ob Description

Role and Responsibilities: Responsible for all kind of transactions for any group that arrives at PLaY. Provide all

the right information of prices and packages of the day. Responsible for providing all T&C information prior to

receive payments.

• Cash Handling

o Receive payment by cash, check, credit cards, vouchers, or automatic debits.

o Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and

that there is adequate change.

o Maintain clean and orderly check in-checkout areas.

O Answer customers' questions, and provide information procedures or policies.

O Guide customers with the products at the completion of transactions.

O Sort, count, and wrap currency and coins at the end of the day.

O Compile and maintain non-monetary reports and records.

• Time

o Be aware of the bookings for the day and any specific requirements

o Check the following week schedule and prepare adequately

• Customer Service.

o Responsible for all walk-ins and group bookings coming to PLaY as the first point of contact.

o Ensure excellent customer service and quality delivery.

o Greet customers at the entrance and organize the initial registration and plan of action.

• Maintenance

o Co-ordinate with staffs for any issues related to equipment/inventory for the day.

• Customer Feedback

o Ensure any feedback received from any customer brought to the notice of the relevant reporting head

About the company

PLaY is a premier sports and adventure destination with a diverse mix of conventional & unconventional sports. Within this enclosure, you can cut loose and unleash your emotions. Scream like a Stone Age hunter as you pump paint balls into your opponent’s armour; let out Tarzan’s yell as you zoom through the air on your Skate Board; feel your heart pounding against your ribs as you negotiate tight ...Show More

Industry

Sports & ADVENTURE

Company Size

201-500 Employees

Headquarter

Bangalore , Karnataka

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