Company Overview

Pioneer E Solutions Pvt. Ltd., a division of Pioneer Solutions, is a premier IT solutions company known for its innovative strategies to boost business productivity and expansion. With a workforce of 1001-5000 employees, Pioneer E Solutions is headquartered in Gurugram and operates within the IT industry. Visit us at www.pioneeresolutions.com.

Job Overview

We are seeking a Junior Software Application Support Engineer specializing in .NET to join our dynamic team in New Delhi. This full-time position is ideal for candidates with a passion for supporting and enhancing software applications. Candidates should have a maximum of 3 years of relevant work experience to qualify for this role.

Qualifications and Skills

• Proficiency in MySQL, .net, and .NET Core (Mandatory skill) is required for efficient database and application support.
• Solid working knowledge of SQL to extract and manipulate data for debugging purposes.
• Experience in providing software support, especially in troubleshooting and resolving issues in live environments.
• Competency in c# to assist in debugging and modifying code when necessary.
• Experience working with ASP.NET frameworks to support web application development and maintenance.
• Strong analytical skills to effectively identify and solve issues related to software applications.
• Good communication skills for collaborative problem-solving and interaction with team members and clients.
• Ability to work in a fast-paced environment and manage multiple priorities efficiently.

Roles and Responsibilities

• Provide technical support and assistance for software applications to ensure smooth operation.
• Work collaboratively with development teams to understand and resolve complex software issues.
• Utilize MySQL, .net, and .NET Core to maintain and optimize existing applications.
• Analyze software logs and identify trends to preempt potential issues.
• Assist in the testing and deployment of software updates and patches.
• Document processes and create reports for recurring issues and resolutions.
• Ensure customer satisfaction by effectively addressing and resolving their technical queries.

Interview Mode-FTF/Physical

Interested candidates can share cv:sourcing@nexjob.in or 9870304666