Job description - Solutions Manager

• Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos, and more.
• Determines training needs and requirements for an organisation or group by meeting with managers, talking with employees, or administering surveys.
• Presents in-person and online training sessions or hires qualified personnel to do so.
• Schedule’s training sessions, organizes information technology and other equipment, and manages course enrolment.
• Monitor’s training programmes and manuals to ensure that they are effective and up-to-date and makes updates, as necessary.
• Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments.
• Manages costs for all programmes, productions, and publications to report to organisation executives regarding a return on investment.
• Specialises in a particular industry and keeps current on the activities and needs of that industry by attending regular meetings, conferences, and seminars.
• Maintains understanding of new educational and training techniques and methods.

Key Skills:

• Written and Verbal Communication,
• Interpersonal Communication,
• Problem Solving,
• Critical Thinking,
• Planning Skills,
• Time Management,
• Attention to Detail,
• Decision Making