Client Servicing Manager
Client Servicing Manager255
Applications
255
Applications
Pune
Full-Time
Senior: 7 to 10 years
₹ 6L - ₹ 9L (Per Year)
Posted on Apr 06 2023
About the Job
Skills
Digital Marketing
Strategic Planning
Social Media
Responsibilities
- As a Digital Account Manager, you will have full ownership over client success, showcasing value to clients and ensuring result-driven execution of all activities
- Understand clients business requirements and convert them to internal briefs across social media, paid media, website, SEO, Video production etc.
- Ensure internal teams are briefed properly and execution is done in a timely manner and is as per brief
- Participate in the strategy discussions with cross-functional teams like creative, media, account planning working on your client's brand.
- Collaborate with the Campaign Management team to ensure performance and delivery of campaigns
- To constantly oversee the running campaigns and taking quick corrective actions where needed along with the relevant teams.
- To help create review ppts as part of weekly/campaign/monthly reviews along with relevant teams, dashboards going thru numbers and analysing the same
- Present insights, analytics and wrap-up reports to clients
- Act as client liaison and advocate within the organization, bringing forward new ideas or areas for improvement or improvements to light as they affect our customers
- Ensure client expectations are met or exceeded across all digital media campaigns
- Proactively solve client business problems and build client relationships
- Work with clients to procure case study approvals or partner testimonials
Qualifications:
- Passion for digital marketing, brand building and an innate interest in new advertising technologies.
- Minimum 6 years of solid work experience in an account management or client services role managing large digital advertisers
- Hands on experience of managing social, SEO, paid and earned media activities for large brands.
- Confident in creating and conducting client presentations
- Strong grip on digital analytics and gleaning insights
- Experienced in being the POC for client work at the agency and should be mature, calm headed to be able to handle the client along with the internal team
- Excellent written and verbal communication skills
- Impeccable organizational skills and extremely detail oriented
- Available to travel frequently between Mumbai and Pune.
About the company
Building brands in a digital world means overturning widely-held beliefs. For one, the brand that spends more doesn't necessarily win. Red Bull, Tesla, Google and Starbucks prove that you can under-spend and out-perform. Of course, an agency that makes its living from media commissions will never remind you of this inconvenient fact. (P.S. We're a zero media commission firm.) Two, advertising isn' ...Show More
Building brands in a digital world means overturning widely-held beliefs. For one, the brand that spends more doesn't necessarily win. Red Bull, Tesla, Google and Starbucks prove that you can under-spend and out-perform. Of course, an agency that makes its living from media commissions will never remind you of this inconvenient fact. (P.S. We're a zero media commission firm.) Two, advertising isn't much about ads any more. Today's audiences don't care about the 30-second commercial or the half-page print ad. Or the animated banner or the search ad. As the most basic level, it's just about being remark-worthy. And about behaving in a way that gets your brand talked about. The networks and media exist that can make you famous. But first your story needs to deserve to cut through. Curious? Let us help you. Third, it's not about being on Madison Avenue or the West Coast. It's about great, affordable, implementable ideas, no matter where they come from. We work from unremarkable offices in Mumbai, Dubai, Amsterdam and Kathmandu. And produce work that moves markets for financial services in America, consulting services in Europe, construction equipment in Africa and telecom services in rural Asia. Oh, and it's not about being part of some mega-global network. We've said no to more mergers than we can count. Because we don't think that a 5,000 person global corporation can come up with better ideas for you than a 5-person team on your business. We work around the world, around the clock. We will grow your brand, your people and your marketing through consulting, advertising, digital marketing, product design, custom software development, training, continued mentoring and.. well, whatever it takes. We don't work with too many pre-set rules. Only the golden one. Do unto others. If you're not going to be servile to us and mindlessly agree with everything we say then... please don't expect us to be that way either :-) ...Show Less
Industry
Advertising Services
Company Size
51-200 Employees
Headquarter
Bombay / Mumbai
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