Client Relationship Executive Roles and Responsibilities

1. Client Relationship Management:Build and maintain strong relationships with clients, providing support, guidan CTce, and responding to inquiries and complaints.

2. Sales and Business Development: Identify new business opportunities, prepare quotes and proposals, and contact potential and existing customers to drive sales growth.

3. Market and Product Research: Stay updated on industry trends, competitors, and market activities to identify product improvements and new opportunities.

4. CRM and Database Management: Develop and maintain a customer relationship management (CRM) database to support sales and marketing efforts.

5. Team Collaboration and Reporting:Participate in team meetings and prepare reports by collecting and analyzing relevant data.

6. Marketing Initiatives: Plan and execute marketing initiatives, including preparing presentations and overseeing new campaigns.

7. Event Participation: Attend conferences, meetings, and industry events to represent the company and identify new business opportunities.

8. Professional Development:Continuously improve professional and technical knowledge by attending educational workshops, reviewing publications, and networking.

Requirements and skills

1. Good understanding of market research techniques, data analysis and statistics methods

2. Thorough knowledge of strategic planning principles and marketing best practices

3. Proficient in MS Office and marketing software (e.g. CRM)

4. Familiarity with social media and web analytics (e.g. Web Trends)

5. Excellent communication and people skills

6. Good negotiation and problem-solving skills

7. Strong organizational and time-management abilities

8. Creativity and commercial awareness