Front Office Associate

Bangalore Urban
Full-Time
Junior: 1 to 3 years
18K - 18K (Per Month)
Posted on Dec 19 2023

About the Job

Skills

1. Good communication skills
2. Able to operate Property management software
Problem solving
Understand customer requirement
Multitasking
Ansering phone
  1. Checking guests in and out.
  2. Receiving and managing reservations made online and telephonically.
  3. Assigning rooms to guests
  4. Ensuring guest satisfaction and enhancing reviews
  5. Greeting clients and setting a positive office atmosphere. answering the phone, taking messages and redirecting calls to respective offices.
  6. organizing and maintaining files and records and updating them when necessary.
  7. Answer questions and address complaints
  8. Answer all incoming calls and redirect them or keep messages
  9. Receive letters, packages etc. and distribute them
  10. Prepare outgoing mail by drafting correspondence, securing parcels etc.
  11. Monitor office supplies and place orders when necessary
  12. Keep updated records and files
  13. Take up other duties as assigned



About the company

Hotel Paramos Inn is a 3-star hotel in Bangalore, India. It's located in Jayanagar 9th block, on Marenahalli road, and is within walking distance of the Ragigudda Sri Prasanna Anjaneyaswamy Temple.

Industry

Hotel and Restaurant

Company Size

11-50 Employees

Headquarter

Bangalore

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