Profile Introduction

We are looking for Head Sales Manager who will be responsible to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for the group properties. Develops and maintains sales activity for the assigned market segments focusing primarily, but not exclusively, on Key Client Programs, on driving bookings and on maintenance of the sales platform to meet agreed contribution goals

Key Responsibilities

•     Monitors competitors activities and assists in marketing intelligence 

•     Refers sales leads to appropriate personnel within the Mundra Group Properties.

•     Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

•     Services existing business through management of account bases

•     Sell all facets of the hotel (MICE, Rooms, Banquets, Loyalty Programme, etc.)

•     Manage the corporate head office and the prepare the history for that company

•     Develop and maintain a regular pattern of sales calls, meeting with principals of target market 

•     Provides direction on, and conducts market research and analysis

•     Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel businesses.

•     Builds profile within local market place through attendance at various events and local market place

•     Conduct client interviews  Entertain client’s request.

•     Plan and conduct familiarization tours and site inspections

•     Travel when required to promote the hotel/resort and develop potential business

•     Maintain regular contact with the Mundra Group properties in your region and the reservation office.

•     Monitors existing business and inputs into sales strategy meetings to maximize business 

•     Grows existing business and establishes and pursues leads which will develop business

•     Interfaces with operations on a timely basis

•     Assesses sales and marketing data

•     Assists with the preparation of new products and services

•     Assists in the evaluation of sales and marketing activities

•     Analyses sales mix and likely impact on hotel goals

•     Implement direction from Director of Sales and Marketing and Regional Managers

•     Liaison with advertising agency

•     Stock control of collateral

•     Collateral input

•     Keep the track of Sales Target and make sure completion of assigned tasks

•     Execute advertising/creative briefs in a timely manner

•     Manage Hotel Employees and Corporate Employees

•     Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.

•     Works with superior in the preparation and management of the Department’s budget

Profile Requirements

•     Must be Bachelors in Business Administration (Retail Management/Marketing or Hotel Management) or MBA in Marketing.

•     Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 

•     Minimum 8 to 10 years of experience in Hospitality or similar background experience.

•     Problem solving, reasoning, motivating, organizational and training abilities.

•     Good Communication Skills.

•     Good Interpersonal Skills.

•     Good Negotiation Skills.

•     Proficient in the use of Microsoft Office

•     Good writing skills

Analytical Ability