Voice Process Executive

Nagercoil
Full-Time
Fresher: Less than 1 year
2.4L - 2.5L (Per Year)
Posted on Jan 03 2025

About the Job

Skills

Excellent communication skills
Problem-solving
Attention to detail
Active listening
Customer service
Time management
Ability to work under pressure
Multi-tasking

Roles and Responsibilities:

 

  1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
  2. Identifying and assessing customers’ needs to achieve satisfaction.
  3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  5. Keep records of customer interaction.


About the company

PANACORP SOFTWARE SOLUTIONS is a best Research paper guidance in Nagercoil, who utilise the technological advancements and academic expertise to guide students in their research paper in educational endeavours. Our founders firmly believe that education is critical for the development of the individual and the community. The company was conceptualised to provide much-needed guidance and support ...Show More

Industry

Software Development

Company Size

11-50 Employees

Headquarter

Nagercoil, Tamilnadu

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