Job Summary:

We are looking for a motivated and results-driven Telecalling Sales Executive to join our team. The ideal candidate will be responsible for promoting products or services over the phone and building strong customer relationships to drive sales growth.

Key Responsibilities:

1. Lead Generation:

• Make outbound calls to prospective customers from provided databases or lead lists.
• Identify and qualify potential leads by understanding customer needs and preferences.

1. Sales Conversion:

• Present, promote, and sell products/services using persuasive communication skills.
• Explain product features, benefits, and pricing effectively to generate sales.

1. Customer Relationship Management:

• Build and maintain strong relationships with existing and prospective customers.
• Follow up on leads and ensure timely responses to customer inquiries.

1. Targets and Reporting:

• Meet or exceed daily, weekly, and monthly sales targets.
• Maintain accurate records of calls, customer interactions, and sales conversions in the CRM system.

1. Market Feedback:

• Gather feedback on customer needs, competition, and market trends.
• Share insights with the sales and marketing teams for strategy improvement.

Requirements:

1. Educational Qualification:

• High school diploma or equivalent; a bachelor’s degree is preferred.

1. Experience:

• Proven experience in telecalling, telesales, or customer service is an advantage.
• Freshers with excellent communication skills are welcome to apply.

1. Skills:

• Strong verbal communication and persuasive skills.
• Ability to handle objections and negotiate effectively.
• Proficient in using CRM software and MS Office tools.

1. Other Qualities:

• Goal-oriented with a positive attitude.
• Ability to work independently as well as in a team.
• Strong organizational and time-management skills.