Job Title: Receptionist, Front Desk executive

Department: Administration

Job Summary:

As a Receptionist, you will be the first point of contact for our organization. Your primary responsibility is to greet and assist visitors, answer incoming calls, and provide administrative support to ensure the smooth operation of our front office. Your friendly and professional demeanor, along with excellent communication skills, will play a vital role in creating a positive impression of our company.

Key Responsibilities:

Front Desk Operations:

·       Greet and welcome visitors with a warm and friendly demeanor.

·       Manage the reception area, ensuring it is clean and organized.

·       Sign in and direct visitors to the appropriate personnel or department.

·       Answer incoming telephone calls promptly and transfer them to the appropriate person or department.

·       Take accurate and detailed messages when necessary.

Administrative Support:

·       Assist with general administrative tasks such as photocopying, scanning, and filing.

·       Maintain and update visitor logs and contact directories.

·       Manage and distribute incoming and outgoing mail and packages.

·       Coordinate appointments and meetings for employees, executives, and clients.

·       Order and maintain office supplies and keep track of inventory.

Communication:

·       Communicate relevant information to staff and visitors as needed.

·       Ensure that all inquiries, whether in person or over the phone, are handled professionally and with a helpful attitude.

Security and Safety:

·       Monitor and control access to the premises, ensuring the security of the building.

·       Follow safety and security procedures, including issuing visitor badges and notifying appropriate personnel of any security concerns.

Technology Proficiency:

Utilize computer systems, office software, and office equipment effectively for tasks such as word processing, data entry, and email communication.

Qualifications:

·       High school diploma or equivalent.

·       Proven experience as a receptionist or in a similar role is a plus.

·       Excellent verbal and written communication skills.

·       Professional appearance and demeanor.

·       Strong customer service skills.

·       Ability to multi-task and prioritize tasks effectively.

·       Proficiency in using office equipment and computer applications.

·       Knowledge of administrative and clerical procedures.