Company Overview

PactPulse Solutions is a comprehensive business solutions company committed to empowering businesses across various industries. We offer a wide range of services, including marketing, hiring, web development, branding, and consulting, all designed to enhance every aspect of your business from inception to growth and beyond. PactPulse Solutions is headquartered in Jaipur and belongs to the Business Consulting and Services industry.

Job Overview

We are looking for a Telecaller Intern to join our dynamic team at PactPulse Solutions. This is an excellent opportunity for a fresher with 0 to 1 year of experience to gain practical experience and enhance their communication skills. The position is based in Jaipur and offers flexibility with Full-Time, Part-Time, Hybrid, and Internship employment types.

Qualifications and Skills

• Excellent communication skills (Mandatory skill)
• Strong customer service abilities (Mandatory skill)
• Proficient in phone etiquette (Mandatory skill)
• Basic sales skills with an ability to convince clients
• Effective problem-solving capabilities for handling customer queries
• Good time management skills for balancing multiple calls
• Active listening skills to understand customer needs
• Ability to work well in a team environment

Roles and Responsibilities

• Make outbound calls to potential customers and explain the company's services
• Handle customer inquiries and resolve their concerns promptly
• Maintain and update customer database with accurate information
• Follow up with customers to ensure their issues are resolved
• Collaborate with the sales team to achieve targets
• Provide feedback to the team to improve customer service processes
• Participate in team meetings and training sessions
• Adhere to company policies and procedures during interactions