ICS - International Customer Support

Pune
Full-Time
Fresher: Less than 1 year
15K - 20K (Per Month)
Posted on Dec 19 2024

Text Copied!

Share
Report
Website

About the Job

Skills

Excellent communication skills
Customer service orientation
Fluent English
Cultural awareness
Problem-solving abilities
Patience and empathy
Technical knowledge
Time management skills

Company Overview

PactPulse Solutions is a dynamic company based in Jaipur, specializing in empowering businesses through comprehensive services. Catering to various industries, they offer marketing, hiring, web development, branding, and consulting to nurture business growth. With a small team of 2-10 skilled professionals, PactPulse Solutions falls under the Business Consulting and Services industry, striving to elevate businesses from inception to maturity. For more information, visit their website at pactpulsesolutions.com.


Job Overview

The International Customer Support role at PactPulse Solutions is designed for freshers looking to make an impact in the customer service field. This full-time position is located in Pune and requires a work experience ranging from 0 to 1 years. The ideal candidate will possess excellent communication abilities and a customer-centric approach to support international clients effectively. The role requires working in rotational shifts and offers a salary of up to 2.68 LPA. Both way cab services are provided with alternate Saturdays working.


Qualifications and Skills

  • Excellent communication skills with the ability to convey information clearly and effectively to customers. (Mandatory skill)
  • Customer service orientation to ensure client satisfaction and build long-term relationships. (Mandatory skill)
  • Fluency in English to communicate efficiently with international clients. (Mandatory skill)
  • Cultural awareness to comprehend and appreciate different cultural perspectives and practices.
  • Problem-solving abilities to diagnose issues and determine effective solutions promptly.
  • Patience and empathy to relate to customer concerns and handle them tactfully.
  • Technical knowledge to understand and assist with queries related to company offerings.
  • Time management skills to prioritize tasks and manage workload effectively.


Roles and Responsibilities

  • Provide high-quality support to international customers via various communication channels.
  • Identify and resolve customer issues promptly to ensure satisfaction.
  • Collaborate with internal teams to resolve complex customer queries.
  • Maintain comprehensive records of customer interactions and feedback.
  • Continuously improve customer service skills and knowledge base regarding company offerings.
  • Monitor, track, and document the status of all customer inquiries and services.
  • Develop understanding of industry best practices and maintain up-to-date product knowledge.
  • Assist in building customer loyalty by initiating or maintaining excellent relationships.

About the company

PactPulse Solutions is a comprehensive business solutions company committed to empowering businesses across various industries. We offer a wide range of services, including marketing, hiring, web development, branding, and consulting, all designed to enhance every aspect of your business from inception to growth and beyond

Industry

Business Consulting and S...

Company Size

2-10 Employees

Headquarter

jaipur

Other open jobs from Pactpulsesolutions

International support executive

Pactpulsesolutions

Excellent communication skills
Customer service orientation
Fluent English speaking
Cultural awareness

+4 More Skills

Company Overview
PactPulse Solutions is a comprehensive business solutions company based in Jaipur, dedicated to empowering businesses in various industries. With a focus on marketing, hiring, web development, branding, and consulting, we aim to enhance every aspect of your business. Despite being a small team of 2-10 employees, our impact is substantial in the Business Consulting and Services industry. Learn more about us at

Pune
Full-Time
Fresher: Less than 1 year
₹ 18K - ₹ 20K (Per Month)

Posted on December 15 2024

international voice process

Pactpulsesolutions

Fluency in English
Excellent communication skills
Customer service orientation
Problem-solving abilities

+4 More Skills

Company Overview
PactPulse Solutions is a comprehensive business solutions company committed to empowering businesses across various industries. We offer a wide range of services, including marketing, hiring, web development, branding, and consulting, all designed to enhance every aspect of your business from inception to growth and beyond. Headquartered in Jaipur, PactPulse Solutions operates with a dedicated team of 2-10 employees in the Business Consulting and Servi

Hyderabad
Full-Time
Junior: 1 to 3 years
₹ 3.5L - ₹ 4.5L (Per Year)

Posted on September 28 2024

german customer service

Pactpulsesolutions

Fluent in German
Excellent communication skills
Problem-solving abilities
Empathy

+4 More Skills

Company Overview
PactPulse Solutions is a business consulting and services company headquartered in Jaipur. With a dedicated team of 2-10 employees, we specialize in empowering businesses across various industries. Our comprehensive services include marketing, hiring, web development, branding, and consulting, designed to support businesses from inception to growth and beyond. Discover more about us at

Jaipur
Full-Time
Junior: 1 to 3 years
₹ 6.5L - ₹ 9L (Per Year)

Posted on December 19 2024

customer support executive

Pactpulsesolutions

Excellent communication skills
Problem-solving abilities
Patience in dealing with difficult situations
Empathy towards customers

+4 More Skills

Company Overview
PactPulse Solutions is a dynamic business solutions provider specializing in empowering businesses across various industries. With expertise in marketing, hiring, web development, branding, and consulting, we enhance business growth from inception to maturity. Headquartered in Jaipur, our small but dedicated team is committed to delivering quality solutions tailored to our clients' needs. Visit us at

Gurgaon
Full-Time
Junior: 1 to 3 years
₹ 24K - ₹ 28K (Per Month)

Posted on December 15 2024

German Customer Service

Pactpulsesolutions

Fluency in German
Customer service
Communication skills
Problem-solving

+4 More Skills

Company Overview
PactPulse Solutions is a dynamic business solutions company headquartered in Jaipur, India. We specialize in marketing, hiring, web development, branding, and consulting services tailored to empower businesses across diverse industries. With a small yet dedicated team of 2-10 employees, PactPulse Solutions is committed to enhancing business growth and success from inception and beyond. Learn more at

Gurgaon
Full-Time
Junior: 1 to 3 years
₹ 6.5L - ₹ 9L (Per Month)

Posted on December 17 2024

Powered By

Expertia Logo