Company Overview

Since 2017, Pacific Hospitality has maintained a strategic vision and strong core values as guiding principles for business success. With restaurants like Farzi Cafe, Aidu, and NOHO in Hyderabad, our growing portfolio of restaurants reinforces our cohesive vision and ensuing success. We have 51-200 employees and our headquarters are located in Hyderabad, India.

Job Overview

We are looking for an experienced Restaurant Supervisor to join our team at Pacific Hospitality. As a Restaurant Supervisor, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring exceptional customer service, and maintaining high-quality standards. This is a mid-level position, requiring 4 to 6 years of experience in restaurant management.

Qualifications and Skills

• 4 to 6 years of experience in restaurant management
• Strong knowledge of food and beverage operations
• Excellent leadership and team management skills
• Ability to multitask and prioritize in a fast-paced environment
• Excellent communication and interpersonal skills
• Problem-solving skills and ability to handle difficult situations
• Strong attention to detail and organizational skills
• Ability to work flexible hours, including weekends and holidays
• Knowledge of health and safety regulations
• Experience with shift planning and scheduling

Roles and Responsibilities

• Supervise and coordinate restaurant operations to ensure efficient workflow and adherence to company standards
• Hire, train, and manage staff members, including servers, bartenders, and hosts
• Create and implement work schedules and communicate changes to the team
• Oversee food preparation, presentation, and service to ensure compliance with quality and safety standards
• Address customer complaints and resolve issues in a timely and satisfactory manner
• Monitor inventory levels and order supplies as needed
• Collaborate with the management team to develop and implement strategies for business growth
• Maintain cleanliness and hygiene standards throughout the restaurant
• Ensure compliance with health and safety regulations
• Provide leadership and support to the restaurant staff
• Perform other duties as assigned