Company Overview

SATRA WAYANAD is situated in Kalpetta, 13 km from Karlad Lake and 14 km from Pookode Lake. This 3-star hotel offers room service.

Job Overview

We are seeking a Front Office Staff member to join our team in Wayanad. This is a full-time position ideal for freshers looking to start their career in a dynamic and fast-paced environment. The position requires excellent communication and customer service skills to manage our front desk efficiently.

Qualifications and Skills

• Exceptional customer service skills to effectively assist clients and visitors.
• Strong communication skills for clear and efficient interaction with team members and clients.
• Excellent organizational skills to manage multiple tasks and prioritize work effectively.
• Keen attention to detail to ensure accuracy in tasks and processes.
• Proven problem-solving skills to handle any issues that arise in a prompt and efficient manner.
• Ability to multi-task and manage time efficiently in a fast-paced environment.
• Proficient computer skills for handling various office software and tools.
• Excellent time management skills to ensure tasks are completed within deadlines.

Roles and Responsibilities

• Manage the front desk by greeting clients, visitors, and staff as they arrive.
• Answer the phone, take messages, and redirect calls to the appropriate departments.
• Maintain and organize front office area, keeping it clean and presentable.
• Assist with administrative tasks such as filing, data entry, and scheduling appointments.
• Provide general support and information to clients and visitors in a courteous manner.
• Coordinate with other departments to ensure smooth office operations.
• Handle client inquiries and resolve any issues or complaints promptly and professionally.
• Perform various other duties as assigned to support the overall function of the office.