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Key Account Manager

Vashi
Full-Time
Mid-Level: 4 to 6 years
35K - 40K (Per Month)
Posted on Jul 16 2024

Not Accepting Applications

About the Job

Skills

Relationship Management
Customer Retention
Problem Solving
Sales Strategy
Negotiation
Communication
Car Rental
  • At least 3 years of customer success experience in Account management.
  • Outstanding customer service skills
  • Ability to listen, earn trust, and consult with clients
  • Developing and executing customer success plans for assigned accounts
  • Monitoring customer usage and adoption of our products
  • Proactively engaging customers to ensure they are receiving maximum value from our
  • solutions
  • Developing and executing strategies to increase customer retention
  • Identifying customer needs and upselling opportunities
  • Working closely with the sales team to provide product feedback and customer insights
  • Resolving customer inquiries and issues promptly
  • Developing relationships with customers to ensure customer satisfaction
  • Tracking and reporting customer success metrics

About the company

A technology driven digital platform that provides blue-collar workforce find employment based on their skills.

Industry

Staffing & Recruiting

Company Size

51-200 Employees

Headquarter

Ahmedabad, Gujarat