Technical Support Intern

Jaipur
Internship
Full-Time
Fresher: Less than 1 year
8K - 15K (Per Year)
Posted on Nov 13 2024

About the Job

Skills

Customer Service
Communication
Technical Knowledge
Troubleshooting
Problem Solving
Attention to Detail
Time Management
Adaptability

Job Description

KINDLY READ ALL THE POINTS BEFORE APPLYING:


Company: Orufy Technologies Pvt. Ltd.

Location: Vaishali Nagar, Jaipur

Office Timings: 09:30 AM - 06:30 PM

Working Days: 5 Days (Monday-Friday)

Work Mode: On-Site

Internship Duration: 6 Months

Stipend: Rs. 8000 - Rs. 15000


Note: Only candidates from technical backgrounds like B.Tech/M. Tech (CS) & BCA, and MCA will be shortlisted.


Selected intern's day-to-day responsibilities include:


  1. Assist customers by understanding their needs and providing accurate information.
  2. Guide customers through step-by-step solutions to resolve their technical issues.
  3. Offer training and demonstrations to end-users on product functionality and best practices.
  4. Work with development, quality assurance, and IT teams to resolve complex issues.
  5. Provide regular reports on recurring issues, response times, and customer satisfaction metrics.


About the company

At Orufy Technologies, our vision is to empower businesses of all sizes with innovative digital solutions that can help them succeed in today's fast-paced digital economy. We believe that every business deserves to have access to cutting-edge technology that can help them stay ahead of the competition and reach their full potential.

Industry

Software Development

Company Size

11-50 Employees

Headquarter

Jaipur, Rajasthan

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