Company Overview

ORRA Fine Jewellery is India's finest diamond jewellery retail chain with a network of 93 stores across 34 cities and 5 global design centres. We are known for our exquisite craftsmanship and superior quality diamonds. With over 1,000-1,300 employees, we are committed to providing our customers with an exceptional shopping experience. Visit our website at http://www.orra.co.in/ to learn more about us. Our headquarters are located in Chandigarh, Surat, Bangalore.

Job Overview

We are seeking a highly motivated and experienced Store Manager/Assistant Store Manager to join our team at ORRA Fine Jewellery. As a Store Manager/Assistant Store Manager, you will be responsible for managing the overall operations of the store, ensuring excellent customer service, achieving sales targets, and optimizing store performance. This is a senior-level position with a requirement of 7 to 10 years of experience. The job location is Bangalore, Karnataka, India. This is a full-time position.

Qualifications and Skills

• Proven experience as a Store Manager/Assistant Store Manager in a retail environment
• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• Ability to drive sales and achieve targets
• In-depth knowledge of showroom sales, store management, and sales management
• Good problem-solving and decision-making abilities
• Attention to detail and strong organizational skills
• Ability to work well under pressure and handle multiple tasks
• Proficient in using MS Office and point-of-sale (POS) systems
• Bachelor's degree in Business Administration or a related field

Roles and Responsibilities

• Manage the day-to-day operations of the store, ensuring smooth and efficient functioning
• Lead a team of sales associates, providing guidance, coaching, and performance feedback
• Achieve sales targets and drive business growth, both in terms of revenue and profitability
• Implement effective sales strategies and promotional activities to attract and retain customers
• Maintain an attractive and well-organized store layout that showcases our products
• Monitor inventory levels and ensure accurate stock management
• Provide excellent customer service, resolving any issues or complaints in a timely manner
• Ensure compliance with company policies, procedures, and guidelines
• Conduct regular performance reviews and implement training and development programs for the team
• Stay updated with industry trends, market conditions, and competitor activities