Company Overview

Orbiz Creativez Pvt. Ltd. is an ISO 9000:2018-certified corporate & personal gifting company based in Kerala. We are known for trendy designs, quality materials, superior craftsmanship, and excellent customer support. With headquarters in Tirurangadi, Orbiz Creativez has been a leading manufacturing company since 2008, serving more than 100,000 satisfied customers worldwide. Our products, made from the Kerala village of Chemmad, have gained popularity in every corner of India, the Middle East, and North Africa.

Job Overview

We are hiring a Showroom Sales Executive to join our team at Orbiz Creativez Pvt. Ltd. in Malappuram, Kerala, India. As a Showroom Sales Executive, you will be responsible for managing and promoting our wide collection of high-quality corporate gifts, Branding Products, and personalized gifts. You will engage with customers, assist them in selecting products, and ensure excellent customer service. This is a full-time position suitable for candidates with 1 to 3 years of sales experience.

Qualifications and Skills

• 1-3 years of experience in sales or customer service
• Excellent communication and interpersonal skills
• Proven track record of achieving sales targets
• Ability to multi-task and prioritize workload
• Strong organizational and time management skills
• Problem-solving skills and ability to handle customer inquiries
• Proficient in MS Office and basic computer applications
• Knowledge of corporate gifting industry is a plus

Roles and Responsibilities

• Engage with customers in a friendly and professional manner
• Assist customers in selecting suitable products based on their requirements
• Handle the walk-in customers
• Greet and assist customers as they shop for new products
• Developing and achieving sales objectives
• Establishing new and existing long-term business relationships
• Suggest applicable and relevant upsells to help customers walk out the door with everything they need
• Meet weekly, monthly and quarterly sales quotas
• Learn how products work and how to troubleshoot issues with customers
• Prepare and submit weekly sales reports to management
• Assist other team members with transactions when necessary
• Maintain a clean and organized showroom environment
• Demonstrate excellent product knowledge
• Handle customer inquiries and provide accurate information
• Process customer orders and arrange for timely delivery
• Achieve sales targets and contribute to the overall revenue growth
• Build and maintain long-term customer relationships through exceptional customer service
• Stay updated with product knowledge and industry trends
• Collaborate with the sales team to create effective strategies for increasing sales