Company Overview

Orbiz Creativez Pvt. Ltd. is an ISO 9000:2018-certified gifting company based in Kerala, known for trendy designs, quality materials, superior craftsmanship, and excellent customer support. Founded in 2008, Orbiz Creativez has over 100,000 satisfied customers globally and offers a wide range of corporate gifts, branding products, and personalized gifts. With headquarters in TIRURANGADI, the company prides itself on bringing high-quality products from the Kerala village of Chemmad to every corner of India, the Middle East, and North Africa. Visit us at our website.

Job Overview

We are looking for a dedicated Delivery Executive to join our team in Malappuram. This is a full-time position suitable for freshers with 0 to 1 year of work experience. The ideal candidate will be responsible for ensuring timely delivery of products to our customers while maintaining high levels of customer satisfaction.

Qualifications and Skills

• Logistics Management: Understanding of logistics and delivery processes.
• Supply Chain Coordination: Ability to coordinate with various departments to ensure smooth delivery operations.
• Customer Service: Excellent customer service skills to handle customer queries and complaints effectively.
• Route Planning: Skilled in planning delivery routes to ensure timely deliveries.
• Inventory Management: Basic knowledge of inventory management to keep track of delivered goods.
• Problem Solving: Strong problem-solving abilities to handle any delivery-related issues.
• Time Management: Effective time management skills to meet delivery deadlines.
• Communication Skills: Good communication skills to interact with customers and team members efficiently.

Roles and Responsibilities

• Deliver products to customers on time and in good condition.
• Plan and optimize delivery routes for efficiency.
• Maintain accurate records of deliveries made.
• Communicate with customers to confirm delivery times and addresses.
• Coordinate with the logistics team for smooth delivery operations.
• Handle customer complaints and queries related to deliveries.
• Perform regular maintenance checks on delivery vehicles.
• Ensure compliance with all organizational policies and procedures.